No One Likes Surprises at Work

Management is about the rigor and discipline of sticking to the important habits. One of the most important of those is always providing feedback through regular and routine 1-on-1s. It doesn’t matter how busy you think you are, how small your team is, how much you work together daily. What matters is that you schedule […]

What Is Your Job Here?

When leading an organization, it is too easy to lose sight of what it is exactly that you yourself are supposed to be doing. While there’s no one single right answer, it is something that requires thought and determination. It is very easy to answer the generic purpose of the company, e.g. “we make widgets.” […]

1-on-1s with Skips

I hope that the importance of having regular 1-on-1s with your direct subordinates is clear without going further into it here. Yet even when I see organizations that do these regularly, a minority has an ongoing practice of doing it with “skips,” meaning that you have these meetings with people in all levels in the […]

Setting Up New Managers to Succeed

A frequent occurrence is promoting a team member to manage their team. When you promote these new managers you surely want to do all in your power to help them become successful in their new roles. You may reason that managing a team they know well is providing them with an advantage and setting them […]